| Testimonials |
neal.IT came to our rescue when our office laptop and equipment were stolen recently. Losing all of our data was a very stressful event for our busy Earthmoving company , but Steve and his team made sure we were up and running in no time at all. They took the stress out of the whole ordeal for us. Thank you so much neal.IT for your efficient and professional service. Nick and Andrea Weckert |
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Professional Training Courses MYOB Training |
PrePaid Support and Computer Services
Prepaid support ensures that you get reliable computer services, support and training for your business when you need it. neal.IT offers discounted prepaid computer technical service and support plans that can be applied to the phone, onsite and remote support solutions that we offer:
Prepaid support plans are available in 1, 2, 4, and 8 hour packages and we reward your decision to buy our prepaid support solutions by providing you with:
- Priority-One Response
- Significant discount to our standard hourly rate
- Problems solved by our accredited and highly qualified technicians.
- Access to the neal.IT Online Client Service Area; This area contains free help notes, downloads, and other information available exclusively for our customers.
Another major benefit of discounted Prepaid Support is that there is no expiry date. You simply use your hours when you need our professional computer services or support. The range of computer services and support that we offer include:
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Prepaid Technical Service Plans
| Hours | Response Time | Cost (Excl.GST) | Cost (Incl. GST) | |
|---|---|---|---|---|
| 1 Hour | Priority | $86.36 | $95.00 | |
| 2 Hour | Priority | $160.00 | $176.00 | |
| 4 Hour | Priority | $320.00 | $352.00 | |
| 8 Hour | Priority One | $640.00 | $704.00 | |
| Note: Discounts only apply to plans over I Hour | ||||
Prepaid Training Service Plans
| Hours | Response Time | Cost (Excl.GST) | Cost (Incl. GST) | |
|---|---|---|---|---|
| 1 Hour | Priority | $104.55 | $115.00 | |
| 2 Hour | Priority | $172.73 | $190.00 | |
| 4 Hour | Priority | $345.45 | $380.00 | |
| 8 Hour | Priority One | $690.91 | $760.00 | |
| Note: Discounts only apply to plans over I Hour | ||||
Secure Online Booking
Select the 'Buy Now' button' against the prepaid package that you require, 2, 4 or 8 hours and you will be directed to our secure checkout. We accept PayPal and all major credit cards, which are processed through PayPal only. A Paypal account is not required.
PayPal’s world-class security systems will help protect your information, with industry-leading fraud-prevention measures that will help protect you from fraud.
Online Payment Enquiries
For further information about our Prepaid Support Plans call 1300 NEALIT (1300 632 548) or email
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